AVAILABILITY, UTILIZATION OF NEW MEDIA AND JOB PERFORMANCE AMONG LIBRARIANS IN THE UNIVERSITY LIBRARIES IN DELTA AND EDO STATES, NIGERIA

Abstract

This study examines the availability and utilization of new media technologies (NMTs) and their impact on job performance among librarians in university libraries across Delta and Edo States, Nigeria. The rapid evolution of digital tools has transformed library services, yet challenges such as inadequate infrastructure, funding constraints, and limited digital skills hinder optimal utilization. The research employed a descriptive survey design, involving 206 librarians from federal, state, and private universities. Data were collected using a structured questionnaire and analyzed using descriptive and inferential statistics. Findings revealed that NMTs such as tablets, Internet of Things (IoT), and YouTube were partially available, while advanced technologies like robotics and artificial intelligence were underutilized. Librarians' job performance was rated highly across dimensions like personal discipline, teamwork, and communication, though managerial problem-solving skills showed room for improvement. The study identified a positive correlation between NMT availability and utilization, emphasizing the need for enhanced training and infrastructure to bridge gaps in technology adoption. Key challenges included high costs of staff training, insufficient technical skills, and the time-consuming nature of keeping up with software updates. Recommendations include increased investment in NMTs by university management, targeted training programs for librarians, and the establishment of dedicated teams to explore innovative tools. The study underscores the critical role of NMTs in enhancing library services and calls for strategic efforts to align technological advancements with librarians' professional development and organizational goals.

Keywords: New media technologies, Job performance, Librarians, University libraries, Nigeria

.