LIBRARY AS A SERVICE ORGANIZATION & INTERGRATION OF METAVERSE IN LIBRARY WORKS

Metaverse, Library Services, Digital Transformation, Virtual Libraries, User Experience, Information Technology

Abstract

The study explores the concept of libraries as service-oriented organizations, analyzing their evolving role in the digital age, particularly with the integration of the Metaverse into library services. By examining the experiences of 100 library users from three Nigerian universities, the research provides insights into the potential of the Metaverse to enhance library services, improve user engagement, and foster innovative educational practices. The results show that while libraries are increasingly recognized as service organizations, their integration with the Metaverse remains in nascent stages, with challenges including infrastructure, training, and user adaptation.