SUCCESSION PLANING AND BUSINESS CONTINUITY OF HOTELS IN PORT HARCOURT, RIVERS STATE

Abstract

This study investigates the relationship between succession planning and business continuity among hotels in Port Harcourt, Rivers State. A cross-sectional research design was adopted, utilizing convenience and judgmental sampling techniques to select 210 managers from registered hotels in the city. Questionnaires were distributed to all participants, out of which 148 were valid for statistical analysis. The Spearman Rank Order Correlation was employed to test the study’s three hypotheses. The findings revealed that mentoring, talent management, and supervisory support significantly and positively influence business continuity. Consequently, the study concludes that effective mentoring, talent management, and supervisory support enhance the sustainability and operational continuity of hotels in Port Harcourt. It is therefore recommended that hotel management should focus on attracting, training, and retaining talented employees capable of occupying key positions to promote long-term business continuity.